Welcome to TechNation (India)
TechNation (India) was built in early 2008, to be a completely Free Online Knowledge base (KB) for Computer Technical Support professionals as well as end-users of desktops, laptops & mobile devices using different versions of the MS Windows OS, so that when there is a problem, you can fix it by yourself and save that much time & money. This free KB contains a collection of fixes for most of the frequently occurring problems any computer user can run into.
Today, TechNation (India) has evolved into an important reference website for many other topics as well – such as, Project Management, Program Management, Knowledge Management, Service Level Management, ITIL etc. A number of sections have been added to provide more detailed information on each of the topics mentioned above.
Now, you do not have to worry about Blue Screen Errors (BSoDs), Virus, Spyware & other related issues or pay a small fortune to get them fixed. Read the instructions provided and fix your computers by yourself, for free! Learn how to resolve common computer problems, speed up (optimize) your old, slow computers and how to protect and secure your valuable files, documents and other data. In fact, you can become a computer technician in no time!
The articles on ITIL & Knowledge Management will help Technical Support Professionals to understand the importance of their roles in the industry and be proud to be a part of it. In these sections, we share some best practices to achieve excellence in IT Service Delivery.
We have also added a new section on Program Management. This is designed to provide an insight into the finer elements of Program Management, in relation to Project Management. We have also provided details on some of the regular daily activities of a Program Manager.
The Interview Questions section will help those who are looking for an entry into the “PC Tech Support” industry as well as those who are planning to move on to better positions from there.
If you still need help, write to us and we will be glad to help you.
Write to us about any issue related to the topics mentioned above, including Microsoft Windows XP, Windows Vista, Windows 7, Windows 8, MS Outlook, Networking & Active Directory. We would also like to hear about issues with the older Windows Operating Systems like Windows 98, Millennium Edition (ME), Windows 2000 etc.
We believe knowledge is for sharing. For free.
HOW TO BE A GREAT TECH SUPPORT PROFESSIONAL?
Here are a few tips that will help you to become a great Technical Support Professional:
- Multi-task. Multi-task. Multi-task. Keep practicing.
- Familiarize yourself with all the support applications and knowledge bases in your office and learn to use them effectively.
- As a Tech Support Professional, your customers will expect you to know “everything about everything” – but this is impossible. So, learn how to quickly search for information – online and offline.
- There’s nothing more important than technical knowledge – always keep yourself well informed about the latest developments.
- Acquire technical certifications whenever possible.
DISCLAIMER:The information presented in this website is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Technation (India) reserves the right to revise this information and to make changes from time to time to the content hereof without obligation of Technation (India) to notify any person of such revisions or changes.
Technation (India) makes no representations or warranties with respect to the contents hereof and assumes no responsibility for any inaccuracies, errors or omissions that may appear in this information. TechNation (India) specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. In no event will TechNation (India) be liable to any person for any direct, indirect, special or other consequential damages arising from the use of any information contained herein, even if TechNation (India) is expressly advised of the possibility of such damages.